Shipping & Returns
We'll ship to anywhere in the UK for only £1.99. Your order will be sent via Royal Mail and will take 2-5 working days. This service is not tracked.
If you wish to track your order, our tracked service is £3.99 and takes 2-5 working days. The tracking number will be provided when your order is dispatched.
Rest of the World*
For anywhere else in the world, shipping starts at £3.99 and will take 5-14 working days depending on your location.
* Unfortunately, we are unable to ship to South Africa at this present time.
We also offer FREE SHIPPING on all orders over £40.
If you are based in the USA/Europe, please switch to the relevant dedicated website using the region selector at the top of this page.
In the unlikely event you wish to return your purchase, our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it in and it must be in all original packaging. To complete your return, please email firstname.lastname@example.org who will authorise it (we may require a receipt or proof of purchase), once authorised, the return address will be provided.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You should also consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once we have received the return, and if approved, a refund will be applied to your original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially issued. If you’ve done all of this and you still have not received your refund, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
If you need to exchange your purchase, please send an email firstname.lastname@example.org and we will happily offer you an alternative (depending on stock availability).